Policies

Cancellation policy:

24 hours notice is required to change or rebook your appointment. Cancellations under 24 hours are subject to a $100 fee and no-shows are subject to a $150 fee.

Please note: your credit card is required to reserve your appointment and is not charged unless the cancellation policy need be applied. Pre-paid services will have fees deducted from the amount if policy is applied and the amount will need to be paid prior to re-booking.

vaccine policy

If you have received or will receive any vaccine within a 2 week window of your neurotoxin (dysport/botox/xeomin/nuceiva) appointment, you must wait after that 2 week window.

If you have received or will receive any vaccine within a 4 week window of your dermal filler or PRP appointment, you must wait after that 4 week window.

Terms and Conditions

You must follow pre/post treatment instructions as this can affect your results. Failure to follow the pre treatment instructions may result in cancellation of your appointment which a $50 fee will be applied.

No pregnancy or breastfeeding.

No travel within the next 14 days of your treatment.

No dental work 14 days before and after lip filler.

You must be a minimum 18 years of age.

Avoid alcohol, NSAID’s (Advil, Aspirin, Aleve, Motrin) 3 days prior to your appointment as well as the days after your appointment. If you are on any blood thinning medication, please get clearance prior to putting them on hold.

If you have a bee allergy and would like dermal filler, please book a patch test before booking your filler appointment. This can be done in the hour prior to your dermal filler so please send us an email or comment in your booking you have this allergy so we can adjust the appointment time.

Please consult with us prior to booking any anti-wrinkle injections (Botox, Dysport, etc) if you have any neuromuscular disorders such as Bell’s Palsy or any other disorders.